West Madison Urgent Care strives to answer all patient questions completely and promptly. Following are answers to some of the most frequently asked questions about our urgent care clinics. If you don’t find the information you need here, please feel free to contact us by clicking here.
West Madison Urgent Care’s dedicated medical professionals provide local cost-effective, personalized, walk-in urgent care services. We strive to decrease wait times and offer clinic hours six days a week in a clean and welcoming environment.
For non-life-threatening medical needs, West Madison Urgent Care is a better option than the ER. Our average wait time is considerably less than that of an ER, and the cost of urgent care is much less than an ER visit.
West Madison Urgent Care is staffed by a healthcare team of medical doctors, physician assistants, and/or nurse practitioners who deliver high-quality, personal care to patients in need of treatment for non-life-threatening conditions.
Payment is expected at the time of treatment, unless an alternative payment has been arranged prior to the visit. Patients will be asked for a valid photo ID and their insurance card(s) as proof of insurance upon check-in. This expedites checkout at the conclusion of the visit.
We accept most major credit cards, debit cards and have affordable self pay options.
West Madison Urgent Care accepts most major insurance plans including Medicare, Blue Cross Blue Shield, Humana, Cigna and Aetna. Please check with the office prior to your visit to verify we accept your insurance plan.
Our goal is to get patients in and treated within an hour. We understand that your time is valuable, so we offer services to enable you to minimize your wait time at our facility including:
- Scheduling a visit online allows you to reserve a spot in line before you arrive at your local clinic.
When patients schedule a visit, we assess the urgency of their needs and the availability of appropriate staff. Therefore, patients may not be treated in order of arrival. Rest assured, our goal is to get you treated by a healthcare provider as quickly as possible, to address your specific needs.